Privacy Policy

Information We Collect and How We Use It

Contact Information: When you reach out to us via our contact form, by phone, or email, we may collect personal details such as your name, email address, phone number, and any information you include in your message. We use this information only to respond to your inquiry and provide the services or assistance you requested. For example, if you ask a question or request a tech solution, we will use your contact details to communicate with you and address your needs. We will not use your contact information for any unrelated marketing unless you explicitly agree to it.

Service Delivery: If you become a client, any additional information you provide about your technical issues or goals is used strictly to perform and deliver the agreed services. We collect only what is necessary to carry out your requests and ensure a smooth service experience.

Cookies and Tracking

No Cookies: At this time, our site does not use cookies or third-party tracking technologies for analytics or advertising. You can browse our site without any data files being placed on your device by us. We believe in a simple, privacy-friendly experience by default.

Sharing of Information

We do not share your personal information with third parties, except as needed to fulfill your requests or as required by law. This means we keep your details within TechMasters FL unless it's necessary to involve a trusted partner to complete a service for you - and even then, we would only share the minimum information required. For example, if resolving your issue requires coordinating with a software vendor or ordering hardware on your behalf, we would discuss it with you and only share details with that third party as needed for the service. All such partners are required to protect your information and use it only for the purpose agreed upon. We never sell, rent, or trade your information for marketing or other purposes outside of your direct relationship with us.

In rare cases, we might be legally required to disclose information (for instance, in response to a court order or government regulation). Aside from such unusual circumstances, your data stays with us and is used only to serve you.

Data Security

We take precautions to protect your personal information. Our website is encrypted with SSL (look for the padlock and "https" in the address bar), which secures the data you submit online. Internally, we limit access to personal data: only authorized TechMasters FL team members who need the information to perform a specific job (for example, responding to your inquiry or providing a service) will access your details. We maintain up-to-date security measures, such as firewall protection and secure password practices, to safeguard our systems and your data. While no method is 100% infallible, we strive to use commercially acceptable means to protect your personal information and prevent unauthorized access.

If you communicate with us by phone or email, we likewise handle that information securely within our business. We will retain email correspondence or project notes in a secure environment. If you ever have concerns about the security of your data, feel free to ask us for more information.

Your Choices and Rights

Access and Correction: You are in control of your personal information. If you have submitted information to us, you have the right to contact us and: (a) ask what data we have about you, (b) request corrections or updates to your information, or (c) ask us to delete the information. We will honor reasonable requests to review, update, or remove your data. For example, if you filled out our contact form and want to be sure we deleted your message after resolving your inquiry, just let us know.

Opt-Out: Because we do not use your information for anything beyond responding to you, you won't receive any unwanted communications from us. We don't put you on a mailing list or newsletter by default. If in the future we offer a newsletter or updates, we will only send them if you've subscribed or given consent, and you will be able to opt out at any time. In short, if you reach out to TechMasters FL, we'll use your info to help you - and nothing more - unless you say otherwise.

External Links

Our website may contain links to third-party websites or resources (for example, a tech article or tool we find helpful). Please note that if you click on an external link, you will be directed to a site that is not operated by TechMasters FL. We are not responsible for the content, security, or privacy practices of other websites. This Privacy Policy applies only to TechMasters FL's site. We encourage you to review the privacy policies of any external sites you visit through links on our website, especially if you provide personal information to them.

Children's Privacy

TechMasters FL's services and website are not directed to children under the age of 13, nor do we knowingly collect personal information from children under 13. We primarily serve businesses and adult individuals. In compliance with the U.S. Children's Online Privacy Protection Act (COPPA), if we ever discover that we have inadvertently received personal data from a child under 13 without parental consent, we will delete it immediately. If you are a parent or guardian and believe your child may have provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If the policy is updated, we will change the "Last Updated" date at the top and post the revised policy here. For any significant changes, we may also notify you via a notice on our website or by email if appropriate. We encourage you to review this page periodically to stay informed of how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy will signify your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

We will be happy to answer your questions and address any issues. Your privacy is important to us, and we welcome your feedback.